Below are an extensive list of venue policies and rules. Please read carefully. Any questions, or to get an updated list, we recommend you contact the venue directly. Please read the information below and be mindful of other guests when visiting the Tanglewood concert venue.
Tanglewood asks its guests to respect the music, their fellow patrons, and the performers. Disruptive behavior can detract from the enjoyment of the performances and, thus, will not be tolerated. Any individual causing disruption may face ejection from the venue. Alcoholic beverages, while available, must be consumed responsibly. For everyone’s safety, weapons or dangerous objects are strictly prohibited within the venue.
Seating and Standing
Seating at Tanglewood is designed to enhance the audience’s experience. Those with lawn tickets are encouraged to bring their own chairs or blankets, making themselves comfortable amidst nature. Patrons with reserved seating must occupy their assigned seats to ensure order and fairness. To maintain an unobstructed view for all, standing in the reserved seating areas is not allowed.
Smoking and Vaping
To maintain a healthy and pleasant atmosphere for all, smoking and vaping are completely prohibited on the Tanglewood grounds. This includes cigarettes, cigars, pipes, and electronic cigarettes.
Photography and Recording
Tanglewood allows photography and recording. However, these are permitted strictly for personal use. Any photography or recording for commercial purposes without express permission is strictly prohibited, preserving the exclusivity of the performances.
Outside Food and Beverages
To ensure the highest quality food and beverage experience, Tanglewood does not allow outside food and beverages on its premises. However, various food and beverage vendors are conveniently located throughout the venue.
Tanglewood is fully committed to providing accessible experiences for all patrons. Each performance venue is equipped with accessible seating and assistive listening devices are available for loan, ensuring everyone can enjoy the performances.
Lost and Found
Lost and Found is handled at the Tanglewood Box Office. Lost items can be reported or turned in at the Box Office or to the Tanglewood Security Office.
Passenger Drop Off
Passenger drop-off is available at the Tanglewood Visitor Center. A nominal fee of $10 is charged for this service.
Safety and Security
Tanglewood takes the safety and security of its patrons very seriously. A professional security team patrols the grounds constantly, ready to handle any suspicious activity or emergency.
Cell Phones and Electronic Devices
While cell phones and electronic devices are permitted on the Tanglewood grounds, it is expected that patrons use them in a manner respectful of the performers and other audience members.
Late arrivals may face a delay in seating until a suitable break in the performance. This ensures that ongoing performances are not disturbed.
Tanglewood’s performances are held rain or shine. In the rare case that a concert is canceled due to weather, patrons can exchange their tickets for future performances.
Pets and Animals
The Tanglewood grounds are maintained to the highest standards of cleanliness and safety. Pets and animals are not permitted, except for service animals assisting patrons with disabilities.
Tanglewood encourages a relaxed environment. No formal dress code exists, but comfortable dressing is advised considering the summer temperatures.
Children and Minors
Children under 12 must be accompanied by an adult. Tanglewood offers a variety of children’s activities and programs, ensuring enjoyment for the whole family.
Several activities, including smoking and vaping, commercial photography and recording, bringing in outside food and beverages, disruptive behavior, and possessing weapons or dangerous objects, are strictly prohibited at Tanglewood.
To ensure the safety and security of all patrons, once patrons leave the venue, re-entry is not permitted.
Refusal of Entry or Removal
Tanglewood reserves the right to refuse entry to or remove any patron who violates the venue rules.
In an emergency, patrons should follow the instructions of the security personnel on duty.
Intellectual Property Rights
The recording or distribution of any copyrighted material without express permission from the copyright holder is prohibited.
Feedback and Complaints
Tanglewood welcomes and values feedback from its patrons. Any feedback or complaints can be directed to the Tanglewood Box Office.