Frequently Asked Questions
What is the parking situation at Tanglewood?
Tanglewood has several parking lots available for patrons. The cost of parking is included in your ticket price, and lots open 3 hours before the start of each concert. Handicap-accessible parking is also available.
What are the policies for bringing chairs or blankets to Tanglewood?
Patrons can bring their lawn chairs or blankets if they have lawn seating. However, umbrellas, tents or other items that may block the view of other patrons are not allowed.
Can I bring my camera to Tanglewood?
Cameras, including cell phone cameras, are prohibited during performances. This is to ensure the enjoyment and respect of all patrons and artists.
Does Tanglewood provide hearing aids for those with hearing impairments?
Tanglewood does provide assistive listening devices at no charge. Please request one from the box office or any staff member.
Is there a lost and found at Tanglewood?
Yes, any lost items will be kept at the Tanglewood Box Office. If you lose an item, please get in touch with the box office.
Can I hold a private event at Tanglewood?
Yes, Tanglewood has several venues available for private events. To schedule a private event, contact the Tanglewood Business Office. They can provide pricing and information about arranging something special for your private group.
Can I buy tickets at the door?
Buying tickets in advance is always recommended to ensure availability of seats for an event.
However you can also directly purchase tickets at the Tanglewood Box Office which opens 2 hours before the start of each concert. Ticket availability will vary depending on the popularity of the event.
What are the food and beverage policies at Tanglewood?
Outside food and beverages are not allowed at Tanglewood. However, there is a variety of food and beverage vendors located throughout Tanglewood which offer a wide selection of options.
What are the smoking policies at Tanglewood?
Smoking is not permitted within the Tanglewood grounds. There are designated smoking areas outside the venue for those who wish to smoke. Check with an attendant to ensure you can be re-admitted to an event after the start.
What are the handicap-accessible accommodations at Tanglewood?
Tanglewood is committed to providing accessible experiences for all patrons. Tanglewood offers handicap-accessible seating areas, accessible restrooms, and designated accessible parking spaces.
Assistance is also available once you arrive, so check with a parking attendant or other Tanglewood attendant for further help.
What are the policies related to children attending a Tanglewood event?
Tanglewood is a family-friendly venue. Children under the age of 2 are admitted free to all concerts.
If a child is under 12, they must be accompanied by an adult.
Does Tanglewood have any rain policies?
Concerts are typically held as scheduled in the event of rain unless otherwise announced. If a show is canceled due to rain, patrons can exchange their tickets for a future performance.
What are the pet policies at Tanglewood?
Pets are not allowed at Tanglewood, except for service animals. This policy is in place to ensure the safety and comfort of all patrons and service animals.